Thank you for your diligent feedback regarding the progress and completion of our ceiling repair.
My husband and I were impressed with your kindness and concern.
The team of Solly and Frans were such a pleasure complimented by a very good service they provided.
We hardly knew they were here if it wasn’t for their occasional bursts of laughter.
They have done a really good and professional replacement job.
You all are assets to JBC roofing.
Mr. and Mrs Venter
Aan die Bestuur JBC Roof Cover
Herstel van Woonhuisdak te Partridge Laan Nommer 88 Kemptonpark
Hiermee wil ek graag my tevredenheid uitspreek teenoor die Bestuur met die uitstaande werk wat u span verrig het met die herstel van bovermelde woonhuis se dak. Ek het die werkers as goed opgeleide persone ervaar wat hulle taak met groot geesdrif aangepak het. Hulle was betyds met hulle afsprake en het my daagliks ingelig oor die tydperk wanneer hulle die werksaamhede gaan afhandel. Hulle is vriendelike en aangename mense en het hoflik teenoor my opgetree. Hulle het die gebied rondom die woonhuis goed skoongemaak en het dit daagliks gedoen. Die woonhuis se dak lyk pragtig en ek is baie tevrede met die kwaliteit van hulle werk. Nieteenstaande ons gedurende tydperk ysige koue beleef het het hulle nie geskroom om hulle taak onder moeilike omstandighede uit te voer nie. Ek is bewus dat daar groot skade aan die dak was maar hulle het die uitdaging aanvaar en hulle goed van hulle taak met gekwyt.
Dra my dank en waardering uit teenoor die span en ek wil graag hulee name aan u noem. Rudie, Adam, Cornelius, Hendrik en Steven. En ek wil ook aan u meld dat hulle gemaklik was om met my in Afrikaans te kommunikeer. Ek het groot waardering en agting vir hulle.
Mr. de Wet
My sincere Thank You to every JBC Team member for your courteous and professional service!
I am very satisfied with the work done thus far and will revert should there be any problems.
I will definitely recommend JBC to anyone.
Mr P Cancelliere
This is just to let you know how pleased we were with the job that Solly and his team did in fixing the damaged ceiling at our home.
They went about their business in a very professional manner, doing a great job with the minimum disturbance to our household, cleaning up after the job was done, and very courteous at all times .
I will certainly recommend JBC to anyone needing the kind of work that you do.
Baie dankie vir die puik professionele en vriendelike diens wat julle hier by my gelewer het .
Sedert ek JBC Roof Cover se advertensie op Ontbytsake gesien en julle geskakel het vir ‘n kwotasie was ek nog nie een dag spyt nie. Van die eerste oomblik af het julle my vriendelik en in suiwer Afrikaans bedien. Vir my was dit ‘n bonus. Binne ‘n dag het Gerhard Schultz my geskakel en kom sien vir ‘n kwotasie wat ek ook baie vining ontvang het. Nadat ek die onderhandelde kwotasie aanvaar het, het die werk, kort na die goeie reën , op tyd ‘n aanvang geneem en het ook net so professioneel en ordelik met ‘n minimum werkers, seepglad verloop. Die werk wat vir 3 dae ge-oormerk is, is binne slegs twee dae uiters bevredigend voltooi..
Julle het my verwagtinge oortref met ‘n uiters puik stuk werk en julle was deurgaans hoogs professioneel. Ek is besonder beïndruk en tevrede. Baie dankie.
Thanks for all your help always.
I have given the invoice to Frank for payment and will follow up with him.
We do indeed trust JBC for the quality of work and the follow-up when necessary. In fact I have sent two contacts to you this week whom I am sure will be following up shortly.
Martin, Colette & Span,
Baie dankie vir alles…. Julle is TOPKLAS
Rudie was fantastic here on site an I’m very impressed with your teams efficiency/friendliness – the Emails/ Quotes and SMS’s
Trust you are well and thank you for your email.
Please find attached, the payment of the outstanding balance. A big thank you to you and your team for getting the work done – really a pleasure dealing with your company.
Good day Christie,
My experience with JBC Roof Cover was extremely pleasant and I will highly recommend this business to anybody and please feel free to use my experience as reference at anytime.
Thank you and keep well
I am a bit late with my response, however here some feedback on work done in December.
JBC Roof Cover has always been top with customer service with the initial call out and while work was in progress.
This service did not stop when the work was done as I have experienced continuous great Customer service +/- 2 thereafter and I would highly recommend the company’s services.
I was expecting that the work that needed to be fixed was 2 or 3 sections of the roof (less than a quarter of the area) but to my surprise, the entire 500 sqm area was checked, fixed and painted.
Thank you Christie for exceptional service, the manner in which you handled this query was Professional. You are indeed an asset to JBC Roof Cover.
Good afternoon Christie,
I would like to thank JBC Roof Cover for your excellent service.
Danny Boy, Patrick, Shorty & David were a fantastic team to have working on my roof. Each person had their specific tasks to do and each worked hard and appeared to be diligent.
The team who performed the work were great. They left my premises on Friday only when they had completely tidied up.
A big thank you to Rudi & Freddie who were so professional, thorough & knowledgable. They made me reliase that JBC Roof Cover was the way to go.
Thank-you to Gareth & Brandon who did regular checks on the progress being made. I have not doubt that with the job done by JBC Roof Cover, I will not be experiencing any further problems with my roof.
Thank-you at all of you, including Christie, for the fabulous service!
I have been asked for JBC Roof Cover’s contact details by two people I know, so hopefully this will mean additional business.
Thank You Guys.
11 Jan 2019 -Updated on 14 Jan 2019
Just wanted to thank you guys for exceptionally neat and tidy work.
Also thank you for finishing the work on time as quoted
Good day Christie
Hope you have received my notification of payment. Then I just want to thank JBC Roof Cover for goods service delivered.
a Special THANK YOU to Lemmy and his team, Cornelius, Frans and Godfrey for all their hard work. The roof looks amazing guys. Always friendly and professional. Inviting me every day to get up the ladder to see if I am happy with the progress of the roof.
Patrick the gutters , heita bra, ke hamonate.
Then I want to thank Rudi for the perfect colour choice. Then Johan, for all his assistance and great service, a real asset for JBC Roof Cover.
Thanks for the prompt service. I am super impressed with you guys and you will be first on my list for recommendations.
The experience has been amazing. Very professional. My mum and gran were very impressed with the team and their work ethics. The end product was more than satisfactory. Both the roof and ceiling was neat and clean and everything was done as requested.
I am very happy.
But it was not just the team on site Hester, your service was also amazing. Your email responses were quick and informative.
Thank you, I will definitely be recommending JBC
Our roof has been of great concern since a storm 2 years ago.
We have had continuous leaks where previous contractors repaired and sealed the roof! The frustration I cannot put in words. Numerous emails with pictures were sent to Absa.
Absa then appointed JBC to the claim. I am very pleased to report to you that Sipho and his team did an outstanding job.
They worked fast and neat, nothing went missing and nothing broken. Everything was cleaned up afterwards.
Your team arrived early, and knew what to do!
The best is that we had a storm last night and NO LEAKS! We are really impressed with your knowledge, professionalism and punctuality!
Should we ever have a claim again, we would not be satisfied with any other contractor and would insist on having your company handle the situation.
Thank you for resolving this matter, we do appreciate it!
I will recommend JBC to all my friends, family and clients, may your company grow from strength to strength this year!
B Janse van Rensburg
All the best for 2018……..
I just want to take a moment and thank the JBC team for the repair work done at my property.
The way your team presented themselves and the manner in which they conducted the repairs were exceptional and professional.
From the start when Divan came out to my property to do the quotation taking time to listen what was wrong and what must be attended to.
Shannon and team arriving to do the repairs on my roof keeping me informed and asking if all that was done are correct and acceptable.
Joel and team keeping me comfortable with the repairs inside my house and attending to all the details I requested and pointed out.
Patrick and team that went the extra mile working late to ensure the extra gutter I requested are installed same day.
Then lastly for Johan who made sure that all work were up to standard and done properly keeping me informed of what is to follow and even driving to Kroonstad to collect supplies needed for my patio.
What more can a satisfied customer say than thank you for the great team you send to my property to look after my needs and putting me at ease knowing I am in the save hands of competent skilled people that knows what to do and how to do it.
Again job well done and thank you for all the work done. All the best for 2018 and I will surely request and recommend your team for future work to my property and to friends.
Please convey this message to all your staff involved.
The team done a brilliant job!
It rained not long after the team left and let me tell you we had peace of mind for the first time since the bad storm. The best part is that there are no leaks in our roof.
Thank you again for an excellent job. Have a blessed day and please do stay in touch.
Regards and blessings,
Refer our telecon at 15.20 on 2019. 03. 26 and my comments on JBC “Job Card – QJA0981 of the same date.
It was a wonderful experience to have met Trevor onsite to execute ceiling repairs to lounge #3 of my dwelling.
He displayed real professionalism through his:
* Introduction of himself and his team to me on arrival onsite.
* Ensuring correct understanding and agreement with me ( the client) of the required job to be carried out before commencing the work.
* Giving guidance to his team on care to be taken in the work execution…..e.g. floor covering, floor tile protection, removal of collapsed ceiling pieces, etc
* Ensuring work area cleaned up thoroughly on completion of the new ceiling installation and removal of associated rubble.
* Displaying most friendly disposition throughout of himself and his team.
In summary….wish there were more “Trevors” in the South African service industry.
My kindest regards to you ..and also to Trevor please.
Butch Bester ..2019.06.18.
Regards and blessings,
I would like to just say that my experience with JBC has been awesome. Their level of service and quality of work is just super amazing. Their staff are great and friendly and go out of their way to ensure a happy and satisfied customer.
One of the most professional, efficient and reliable service I have ever experienced.
Thank you for a great and professional team. The roof and passage looks great. Thumbs up for JBC!!